Young Person's Privacy & Safety Guide
YOUR PRIVACY & SAFETY
What you can expect when you work with me
Incharge Futures · Incharge Wellbeing
This guide is written mainly for young people under 18 who work with Incharge Wellbeing or Incharge Futures. Incharge Futures also works with young adults aged 18–25. If you are 18 or over, you are legally an adult: a parent, carer or other person who pays for your service does not automatically have access to information about your sessions or personal information unless you choose to authorise this or there is another lawful reason for sharing it.
If you're working with me through Future Compass, Future by Design or another Incharge Wellbeing programme, I want you to know something important from the beginning:
This is your space too.
Even if a parent, carer or school has arranged or paid for your sessions, you are the person I am working with.
My role isn't to tell you who you should become or make decisions about your future for you. It is to give you a thoughtful, independent space where you can understand yourself better, explore possibilities and talk honestly about the things that matter to you. That also means being clear about your privacy, your information and your safety.
WHAT WILL I KNOW ABOUT YOU?
Before and during our work together, I may be given some information about you. Some of it may come directly from you and some may come from a parent, carer, school or organisation that has arranged the work.
This might include things such as your:
name and age;
school, college, university or work situation;
subjects, qualifications and interests;
strengths, aspirations and things you're finding difficult;
ideas about education, careers or your future;
learning preferences or additional needs;
health, disability or neurodivergence where this is relevant to supporting you;
things you tell me during our conversations; and
the observations, ideas and actions we develop together.
If we have agreed to use astrology or Human Design as part of your programme, I may also use your date, time and place of birth to prepare those materials.
I won't ask for information just because it might be interesting. I should have a reason for needing it.
WHY DO I KEEP INFORMATION ABOUT YOU?
Mostly so that I can do my work with you properly.
I may use your information to prepare for our sessions, remember what we have discussed, personalise your Future Compass or Personal Future Blueprint, support you between sessions where this is part of your programme, keep appropriate professional records, and make sure I am working with you safely.
Some information also needs to be kept for practical or legal reasons.
I do not sell your personal information.
I do not use private information from your sessions to target you with advertising.
WHAT YOU TELL ME IS PRIVATE
Most of what you tell me in a one-to-one session will stay between us.
That matters because you need to be able to think out loud, change your mind, ask difficult questions and sometimes say things you aren't ready to discuss with everybody else.
Being under 18 does not mean that everything you tell me will automatically be reported back to your parent or carer.
Even if your parent has paid for your programme, they are not buying access to every conversation we have.
WHAT WILL I TELL YOUR PARENT OR CARER?
Some programmes include a conversation with your parent or carer.
The purpose of that conversation is to help them support you better, not to give them a report of everything you have said.
We might talk about things such as:
what you are beginning to understand about yourself;
the kinds of environments or ways of working that seem to suit you;
possibilities you are interested in exploring;
practical ways they can support you; and
next steps that it would be useful for you to take.
Where possible, I'll talk with you about what would be useful to share. And if there is something you particularly don't want shared, you can tell me. There is one important exception.
WHEN I CAN'T KEEP SOMETHING PRIVATE
I can't promise that everything will always stay private.
If you tell me something that makes me seriously concerned that:
you are being harmed or abused;
someone else is being harmed;
you may be in serious danger;
another child may be at risk;
or there is another important safeguarding or legal reason that means somebody needs to know,
I may need to share some information with an adult or professional who can help keep you or someone else safe.
That could sometimes be your parent or carer, your school's safeguarding lead, social care, a healthcare professional, the police or another safeguarding service.
If I need to do this, I will normally try to explain what I am worried about, who I think needs to know and what may happen next, unless telling you first could make somebody less safe.
Current safeguarding guidance expects concerns about a child's safety to be acted on rather than kept confidential simply because they arose in a private conversation.
IF YOU TELL ME SOMETHING DIFFICULT
You do not need to have the right words.
You do not need to prove anything.
And you do not need to tell me everything at once.
If you tell me about something that worries me, my job is to listen, not interrogate you or investigate what happened.
I may ask a few questions so that I understand whether you or someone else is safe.
Then I will decide what needs to happen next.
I will take what you tell me seriously.
YOUR INFORMATION BELONGS TO YOU TOO
You have privacy and data-protection rights of your own.
Depending on the circumstances, you can ask me:
what information I have about you;
why I am using it;
to correct something that is wrong;
to stop using certain information in some circumstances;
or to delete some information where the law allows this.
You can also ask me questions if you don't understand why I need something.
Children have data-protection rights in their own right. Whether a young person exercises those rights themselves or through a parent depends on matters such as their age, maturity and understanding.
CAN YOUR PARENT ASK TO SEE YOUR INFORMATION?
They can ask.
That does not automatically mean I will give them everything.
If someone asks for information about you, I have to think about things such as:
your age and understanding;
your wishes;
how private or sensitive the information is;
whether you are able to exercise your own rights;
whether sharing it would be in your interests; and
whether there is a legal or safeguarding reason for sharing or not sharing it.
Your privacy matters even when somebody else paid for your programme.
WHO ELSE MIGHT SEE YOUR INFORMATION?
Usually, access to your information is very limited.
Some information may need to be handled by the secure systems I use to run my business — for example my website, booking, email, payment or file-storage services.
If you are working with me through a school or organisation, some appropriate information may also need to be shared with them depending on how the programme has been arranged.
If there is a safeguarding concern, information may be shared with people whose role is to help keep you safe.
I only aim to share information that is genuinely needed for the reason it is being shared.
Some technology providers may process information outside the UK. Where this happens, appropriate legal protections must be used. More detail is available in the full Incharge Wellbeing Privacy Policy.
HOW LONG DO I KEEP YOUR INFORMATION?
I don't keep information forever just because I can.
Some professional records need to be retained for a period after our work finishes because of legal, insurance, safeguarding or professional reasons.
Because you are under 18, some records may need to be retained into adulthood.
The exact retention arrangements are explained in the full Incharge Wellbeing Privacy Policy.
When information is no longer reasonably required, it will be securely deleted, destroyed or anonymised where appropriate.
ASTROLOGY & HUMAN DESIGN
If these are included in your programme, I use them as tools for reflection.
They are not tests that decide who you are.
They don't diagnose you.
They don't tell me what career you must have.
And they don't decide what your future should look like.
I may use them to raise interesting questions about things such as how you make decisions, what kinds of environments may suit you, what motivates you or where you may experience pressure from other people.
You always get to decide whether an interpretation feels useful or true for you.
You are the authority on your own experience.
YOU DON'T HAVE TO AGREE WITH ME
This matters too.
You can tell me:
“That doesn't sound like me.”
“I don't want to talk about that.”
“I don't understand.”
“I'd rather explore something else.”
“I don't want that shared.”
or simply:
“I'm not sure.”
My role is not to make you fit a report.
The whole point of the work is to help you develop your own understanding and judgement.
RECORDINGS, PHOTOS AND YOUR STORY
I will not routinely record our private sessions.
I will not automatically use your photograph, voice, story, messages or personal information on social media, my website, in research or in marketing just because you have worked with me.
If I ever want to use something identifiable relating to you for a different purpose, I will explain this and seek the appropriate permission.
You can say no.
That will not affect the quality of the work I do with you.
IF YOU'RE WORRIED ABOUT SOMETHING
If something about our work makes you uncomfortable, confused or worried, I want you to say so.
If your concern is about the service I have provided rather than an immediate safety concern, you can also use our Complaints & Concerns Procedure. You can raise a complaint yourself — you do not have to ask a parent or carer to make it for you.
You can speak to:
me;
your parent or carer;
a teacher or your school's safeguarding lead;
or another adult you trust.
You do not have to raise a concern with me first.
If the concern is about me, you can tell your parent/carer, school safeguarding lead, Children's Social Care, the police or another appropriate safeguarding organisation directly.
You will never get into trouble with me for raising a genuine concern about your safety or about the way you have been treated.
IF YOU NEED HELP RIGHT NOW
Incharge Wellbeing is not an emergency service.
If you or somebody else is in immediate danger, call:
999
If you want confidential support as a young person, you can contact:
Childline — 0800 1111
If you're worried about yourself or somebody else, you can also speak to a parent, teacher, GP, school safeguarding lead or another adult you trust.
YOU CAN ASK ME ABOUT ANY OF THIS
You don't have to memorise this guide.
Its purpose is simply to make sure you know what you can expect from me.
If you're unsure about:
what stays private;
what I'll tell your parents;
why I'm asking for information;
what I've written down;
how your information is being used;
or what I would do if I were worried about you,
ask me.
I would much rather explain something than have you sitting there wondering.
THE SHORT VERSION
If I reduced the whole guide to five things, I would want you to remember these:
1. You are the person I am working with.
2. Most of what we discuss privately stays private.
3. If I am seriously worried about someone's safety, I may have to involve someone who can help.
4. Your information is yours too — you have rights over it.
5. You can question me, disagree with me and tell me when something doesn't feel right.
Your voice matters here.
ABOUT INCHARGE WELLBEING
Your information is looked after by:
Incharge Wellbeing Ltd
Trading as Incharge Wellbeing and Incharge Futures
Privacy Lead & Designated Safeguarding Lead: Diana Rogerson
Email: contact@inchargewellbeing.com
For full information, you or your parent/carer can also read:
Incharge Wellbeing Privacy Policy
Safeguarding & Child Protection Policy
Terms & Conditions
Last updated: 25 September 2026